8/22/2023 0 Comments Budget moving truck locationsLoading and unloading services (via third party)Įnterprise offers equipment for towing a vehicle behind your moving truck but has few other offerings for additional services.Įnterprise offers four truck rental protection plans for covering damages and emergencies.Packing and unpacking services (via third party).U-Box portable moving and storage containers.More comprehensive options, such as the Safemove Plus plan, offer coverage of your cargo, while the Safetrip plan provides roadside assistance for jump starts, lockout service, lost keys, fuel service, stuck vehicles, and trailer hookup problems. Its basic plan, Safemove, eliminates your financial liability for any damages that occur to your rented equipment. U-Haul provides a variety of moving protection plans. The company asks which add-ons you would like as you go through the online reservation process. Add-ons include storage services, packing supplies, and assistance finding packing and loading services through U-Haul’s online platform, Moving Help. Was told I would receive a call in 2 hrs after the inventory specialist in my area was contacted.U-Haul offers many add-ons for your moving truck rental. Asked customer service at 3:39pm as directed by the business owner because they had ignored him all week. I receive a call at 3:36 today from the business where I was to pick up from that they have no truck for me.Īt this point I have an entire house packed up, people coming to help load, a son flying in from FL to drive the truck for me. I was to pick up a truck 10am tomorrow for a move to FL. I will NEVER give this company a thought as long a I live. I am SO disgusted with the lack of customer service and professionalism I have experienced today. They have 0 care for others and or their time. If you love your life NEVER RENT FOR THIS COMPANY. They want me to send them receipt of my hotel stay and they can’t reimburse for my movers I paid to unload my truck at my final destination or my flight ticket that I missed because of them. They refused to compensate me knowing that they gave me a faulty truck. I hope they can get this issue fixed because I will get Legal help cause I could have died trying to move per the recording I have with senior tech that came out. This company is so unprofessional and rude. It’s easy to say that when it’s not affecting them. They refused to give me a new truck,” they said it was better to get it fixed”. I went till Thursday night at 10:30 pm before they could handle it. I was so pissed because I went through y’all directly not a third party. I called customer service and they told me there was nothing they could do I had to call back the roadside customer service. When I called for a technician to look at it at 9:30 the tech didn’t get there till 1:30 am to then tell me I could have blown up in the truck due to it having a bad battery and alternator. I had a rental I picked up on Wednesday December 14,2022 in Atlanta and within two hours of moving the truck from storage it shut down in the Walmart parking lot.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |